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The Drop box is a fabulous way of saving money on postage costs.
Add orders as you go to your drop box and have it posted to you all in one go once you’ve filled it up.
You get just under 2kg of space in your drop box to fill with all your favourite scents.
To get a drop box going you must be logged into your account for the postage option to pop up at checkout, you will pay for postage with just this one first order. To add any new orders to your drop box, make sure you’re logged in to be able to see “Drop Box Add-On” at checkout.
Once you’ve filled your drop box up with all your lovely orders the website will notify you. You can also close your drop box yourself whenever you like by visiting your account page, once you have closed it you can not reopen that same drop box, but you can start a brand new box.
This option is not available, due to the Dropbox option. Also we are constantly replenishing stock, some more will become available.
We have a custom request form on our website here where you will be able to find all the details about them there.
Custom requests can take up to about a month to be made. We try and get your request done as quick as possible but if we feel it will take longer then a month we will email you to let you know
To leave a review, you have to be logged into your account. Go to the item you would like to review, scroll down to the review tab
There is no set amount of time for a wait list, it depends on a number of things, from the amount of people waiting, to the stock of oils.
You can see what is on your wait list in your account page.
We also have a facebook group (please answer all questions otherwise you won’t be accepted into the group): www.facebook.com/groups/201753784054323
And we are also on instagram: www.instagram.com/smellyscents
Collection is available, to whomever would like to, please message to sort this out.
If you live in Dengie you will be given the local pick-up option at checkout.
Orders can only be processed and paid for via the website.
We accept, PayPal, cards and Apple Pay
Wait for about 2 weeks from the day your order was posted, then message with either full name on the order or the order number or your email address you used to place your order.
Monday, Wednesday and Friday. However this does differ depending on how busy we are and weather.
We do not post on Bank Holidays and weekends.
Parcels under 2kg will go as 2nd class signed for with Royal Mail which is £4.10
If you spend over £50 you will receive free delivery. If your parcel weighs over 2kg it will go as two separate parcels with Royal Mail tracked and signed for.
If you only purchase up to 6x Snap Wax Bars they will go as a large letter 2nd class signed for with Royal Mail which is £3
Buyers are responsible for any customs and import taxes/charges that may apply. I’m not responsible for delays due to customs.
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalised orders
Used items (melted, burned)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To request a return please follow here
The time I need to prepare an order for shipping varies. For larger orders and low stock items, preparing and delivery can take up to a week. But we aim to ship your order to you within a week of payment being made.
1oz – 30g
Snap Bars – 63g
Customs vary in weight
Unlike candles that burn with a wick, wax melts or wax tarts are placed in a tart warmer, or an electric melter and slowly warmed from a tea light or electric heating source.
Place your wax into your wax melter to release the true-to-life scents.
Once finished using the melt, replace the lid and keep up high away from children and pets.
Do not add water. Not to be consumed.
Our wax melts can be used with any branded burner/melter, but we find they work best in Tealight Burners.
Points are a great way of saving money on future orders you place.
For every £1 you spend you will receive 1 point.
Creating an account gets you – 10 points
Leaving a review – 5 points for each review
I've been a customer for some months now and Nicole is without a doubt my favourite wax melt vendor. If you like wax melts but like things with something of a twist thrown in here and there then look no further!! Fantastic and quick service as well, love this ladies products!!Kath Sims
Absolutely fabulous smelling wax. Strong, long lasting and beautifully made with gorgeous attention to detail. I've made a couple of orders now and will definitely be going back for more. Big waxy thumbs up from meStacey Sewell
Absolutely amazing in all departmentsSarah Owen
Really lovely lady to buy from, her wax is fabulous and her customs are gorgeous, one of my favourite vendors.Claire Chapman
Amazing wax!! Beautifully presented! Strong and long lasting when melted!! And.. the vendor is so lovely!!!!Karen Aitken
Everything I have ever bought smells amazing! The detail this woman goes into when making wax melts is unbelievable. Customs made to smell like whatever you want them to smell like, and to look however you want them to look. Her imagination when it comes to blends is second to none and I am continually pleased by the scents she comes up with. I will always buy melts from here.Kristie Edwards
Absolutely wonderful, really chuffed with everything I ordered. Thank you Nicole xx absolutely awesome job xxMichelle Hatfield
Simply amazing. Won't be buying wax from anyone elseAnnie Snur
My whole house smells so amazing when I purchase from this company. I wouldn’t buy from any one else. Fast delivery and a very helpful. You won’t be disappointed xSarah Dodd